Terms of Service
Terms of Service
These Terms of Service ("Terms") govern your use of this website and any purchases made from our store. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you should not use this website or place an order.
These Terms apply alongside our Privacy Policy and Payment & Refund Policy.
1. About Us
This website is operated by Your Store Name ("we", "us", "our"). We provide digital software products such as software registration details and activation information for Windows, Office and related products to customers in the United Kingdom and other regions where permitted.
Our contact details can be found on our Contact page.
2. Use of Our Website
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent/guardian.
- You will provide accurate, current and complete information when placing an order.
- You will not use this website for any illegal or unauthorised purpose.
- You will comply with all applicable laws and regulations in your country when using our products.
3. Digital Products and Services
We specialise in providing digital software products, including software registration details, activation information and installation guidance. No physical product is shipped.
- Product descriptions on each product page explain what is included with your purchase.
- It is your responsibility to check the system requirements and compatibility information before ordering.
- We may update or modify product descriptions from time to time to reflect changes or improvements.
4. Orders, Pricing and Payment
When you place an order, you are making an offer to purchase the selected product(s) at the price shown on the website at the time of ordering.
- All prices are shown in GBP (£) unless otherwise indicated.
- We reserve the right to change pricing, offers and product availability at any time.
- Payment must be completed using the accepted payment methods at checkout.
- Orders may be cancelled or declined if they do not pass fraud or security checks.
For more details on payments and refunds, please refer to our Payment & Refund Policy.
5. Digital Delivery
All products are delivered electronically. After your payment is confirmed:
- Your software registration details and instructions are sent to the email address you provide at checkout.
- Most orders are delivered within a few minutes. In some cases, delivery may take longer due to security checks or technical issues.
- You are responsible for ensuring that your email address is correct and accessible.
6. Licence and Acceptable Use
By purchasing a product, you receive the right to use the software in accordance with the licence terms provided by the original software publisher (for example, Microsoft). You agree to:
- Use the software only on the number of devices permitted.
- Not share, resell or distribute registration details or activation information without permission.
- Not tamper with, modify or attempt to bypass activation or licence controls.
Any unauthorised use of our products or services may result in cancellation of your order and refusal of future service.
7. Refunds and Cancellations
Due to the nature of digital products, our ability to offer refunds is limited once registration details have been delivered. Please see our dedicated Payment & Refund Policy for full details.
8. Third-Party Services and Links
Our website may contain links to third-party websites or services (including software publishers, documentation or payment providers). These are provided for convenience only.
- We do not control and are not responsible for the content, policies or practices of third-party websites.
- Your use of third-party services is subject to their own terms and conditions.
9. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for:
- Any indirect, incidental or consequential damages arising from the use of our website or products.
- Loss of data, loss of profit, loss of business or interruption of service.
- Issues caused by devices that do not meet the minimum system requirements.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
10. Changes to These Terms
We may update or modify these Terms from time to time to reflect changes in our services, legal requirements or business practices. The latest version will always be available on this page.
By continuing to use the website after changes are posted, you agree to the updated Terms.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: contact@primesoftware.online
- Contact form: /pages/contact
Last updated: 7/11/2025